Real stories of Agentic AI transformation
Discover how enterprises across industries are leveraging Work4Flow's Agentic AI solutions to transform their ServiceNow operations and achieve measurable business outcomes.
A global leader in branded payments and digital commerce engaged Work4Flow to modernize their customer service operations using Agentic AI. Their mandate was clear: help agents work faster, automate repetitive investigation tasks and introduce AI that is low risk, scalable and aligned to their CSM processes.
A leading B2B co-sell automation platform required a certified ServiceNow application that would allow sellers to execute hyperscaler co-sell motions directly within ServiceNow CRM. Work4Flow delivered a certified ServiceNow Marketplace application that embeds hyperscaler co-sell workflows directly into ServiceNow CRM.
A Fortune 500 healthcare enterprise partnered with Work4Flow to deploy ServiceNow Now Assist capabilities across ITSM, HRSD, and ITOM to improve agent productivity and end-user experience for nearly 400,000 users. Work4Flow's structured execution helped accelerate the rollout while reducing risk and improving outcomes.