Customer Success Story

HyperscalerCo-Sell Integration

Better Together

AWS
Azure
GCP
ServiceNow Integration

Overview

A leading B2B co-sell automation platform required a certified ServiceNow application that would allow sellers to execute hyperscaler co-sell motions directly within ServiceNow CRM. The goal was to eliminate manual processes, reduce dependency on external partner portals, and enable sellers to unlock committed cloud spend across AWS, Microsoft Azure, and Google Cloud.

Work4Flow partnered with this B2B software provider to design, build, and certify a ServiceNow Marketplace application that seamlessly integrates hyperscaler marketplaces into the ServiceNow seller workflow.

The Challenge

The client's co-sell automation platform connects enterprise sellers with hyperscaler partner ecosystems, helping organizations maximize customer cloud commitments. However, ServiceNow sellers lacked a native CRM experience to operationalize these co-sell workflows.

1

No direct integration between ServiceNow CRM and hyperscaler marketplaces

2

Manual referral submission and tracking across multiple partner portals

3

Limited visibility into cloud commitment eligibility at the opportunity level

4

Strict ServiceNow certification requirements including security and performance standards

5

Aggressive timeline aligned to a 2026 global GTM launch

The Solution

Work4Flow delivered a certified ServiceNow Marketplace application that embeds hyperscaler co-sell workflows directly into ServiceNow CRM.

Leveraging Work4Flow's proprietary, certified Salesforce CRM migration platform, the solution was rapidly developed and extended with client-specific functionality, ensuring enterprise-grade quality while significantly reducing development time and risk.

Key Capabilities Delivered

Native ServiceNow CRM integration for hyperscaler co-sell workflows

Automated referral submission to AWS, Microsoft Azure, and Google Cloud marketplaces

Real-time visibility into cloud commitment eligibility at the opportunity level

Certified application meeting all ServiceNow Store security and performance requirements

Scalable architecture supporting global seller enablement

Business Outcomes

Accelerated Time to Market

  • Certified ServiceNow Marketplace application delivered ahead of schedule

  • Rapid development leveraging certified, reusable IP components

Reduced Implementation Risk and Cost

  • Significant cost reduction through reusable, certified platform technology

  • Enterprise-grade quality standards from day one

Scalable Foundation

  • Platform-ready solution supporting global ServiceNow seller enablement

  • Architecture designed for future expansion and additional marketplace integrations

Competitive Differentiation

  • Only certified ServiceNow application for hyperscaler co-sell automation

  • Native CRM experience eliminating dependency on external portals