Work4flow —  Boost efficiency, expedite deployment to improve ROI & NPS!

Agentic-AI Accelerators : Turbo Charge your workflow to improve ROI.

Premier ServiceNow Agentic AI partner, boasting unparalleled implementation experience and the largest selection of Skill-Kit apps available on the ServiceNow Store

Agentic Observer

Continual Monitoring

Continuously monitor the health and functionality of GenAI deployments, ensuring peak performance and reliability, delivering precise root-cause analysis, empowering teams to troubleshoot effectively and minimize downtime.

Instance Assessment

Get AI-driven recommendations tailored to your CSM, ITSM, or HR setup for seamless Now Assist implementation.

Data Correction

Optimize your data effortlessly with AI that identifies and implements improvements automatically.

Data Evaluator

Prepare your service catalogs, knowledge articles, and Incident/Case records for generative AI to maximize its impact and effectiveness.

Leader in agentic
approach

Skill-Kit (Agents) 
  • Catalog Optimizer

  • Knowledge Article Optimizer

  • Prompt Optimizer

  • Record Summary Optimizer

  • CMDB Service Mapping Optimizer

Now Assist
Accelerators
  • Assessment (VA, CSM, ITSM, HR)

  • Model Evaluation

  • Effort & Cost Estimation

  • Track Product/Customization issue

  • Knowledge Article Optimization

  • Catalog Optimization

Tech-Assist 
  • AWS Bedrock, NVIDIA LLM

  • One Drive, BOX, Web, External Sources

Benefits
  • Improved Search using AI Search

  • Efficient conversations via Virtual Agent

  • Predictive intelligence through Tech-Assist

  • Support for various models

  • Support for several data sources

Why Choose Us?

We are the experts in this area

Industry Experience

With over 12 years of experience we have the expertise in tackling the ServiceNow problems Customers face everyday.

Innovation

Our team excels in developing and deploying ServiceNow products, utilizing industry-leading algorithms for optimal performance.

Certified Expertise

We hold expert level ServiceNow Certifications related to Customer Service Management and Gen AI, to ensure Customer gets best ROI from ServiceNow Platform.

Built to Deliver

As a ServiceNow Partner we can deploy solutions to recurring problems to the ServiceNow store.

How to Turbo Charge your Now Assist Implementations With Work4Flow

Test - Automated AI testing process
Installation - Expert
implementation Services
Enablement - Instructor Led Virtual Training
Readiness - AI Powered Readiness Assessment
Purchase Now Assist
Data Quality - AI Powered Tools to fix KB Hygiene, Service Catalog Hygiene and Incident and Case Summaries
Work4Flow 

is the premier ServiceNow Gen AI partner, boasting unparalleled implementation experience and the largest selection of Gen AI apps available on the ServiceNow Store.

Identify - AI powered tools to identify opportunities to reduce case volume via automation
Create - AI Powered tools for prompt enhancement
Expand - Utilize external data sources external  to ServiceNow like Box, Gdrive, Amazon or Dropbox
Monitor-AI Powered tools for monitoring the quality of your AI implementation and AI powered tools for auto improvement

Services We Offer

Empowering Solutions Tailored to Your Needs and Success.

Consultation

Together, we tackle customer challenges by actively listening to understand your problems and then swiftly developing solutions.

Development

We bridge the gap between the latest Gen AI innovations and powerful solutions, collaborating with customers to build frictionless applications that solve your problems.

Implementation

Unlock the full potential of ServiceNow with our team of seasoned implementers. Experts in CSM, FSM, SPM and IoT, we've mastered every type of project over 12 years. We guarantee a seamless experience that empowers and delights you.

Support and Optimization

Your investment doesn't stop at implementation. We'll be by your side, offering ongoing support and optimization to ensure you achieve an outstanding return of investment (ROI).

Meet Our Founder

Leader in Enterprise Innovation and Workflow Management

Transitioned ServiceNow from ITSM to CSM as 'Customer Zero', integrating AI features like case prioritization, categorization, auto-assignment, next best action, and virtual agent.

Onboarded early CSM customers as references to fuel the growth of CSM using patented methodologies.

Onboarded multiple Field Service Management large customers with schedule and route optimization technology.

Sanjay Gupta, with over 20 years of leadership in enterprise markets, notably at ServiceNow, excels in building and scaling sustainable teams. He led flagship products, holds patents, and contributed to technology standards. With expertise in Cloud, SaaS, AI/ML, IoT, and AI-Ops, he's primed to manage enterprise workflows effectively.

San Francisco
California, USA
Sanjay

Meet Our Team Members

Sanjay Gupta
CEO & Founder Work4Flow
Sanjay has 12 years of ServiceNow experience
with CSM, FSM, SPM, Industry Verticals, CMDB and Licensing
San Francisco
California, USA
Sanjay
Kamal Tom
Solution Architect
Kamal has 10 years of ServiceNow experience
with a deep expertise in the platform and delivering transformative Customer and Employee solutions leveraging CSM, CMDB, ITSM, ITOM, ITAM and SPM
Kochi
Kerala, India
Kamal Tom

Expert Advisers of Work4Flow

Guiding Your Success Every Step of the Way

Sanjay Mittal
Founder & CEO Predictika
Siva Drisala
Founder & CEO SQL Frames
Santosh Panattu
VP Cloud Media Operations

Work with us

Join Our Team: Explore Exciting Opportunities to Collaborate and Grow Your Career with Us Today! Unlock Your Potential Here!

Amplifying Value through Elite Partnerships in Gen AI Solutions

Top-tier organizations choose Work4Flow for elite Gen AI solutions. Partnering with us enhances client engagements, doubling value through strategic Gen AI advisory, workshops, certifications, and thought leadership.

Our Trusted Partners

Collaborating for Mutual Success and Innovation.

Request Demo
Give us your email and our team will reach out.
See Gen AI with CSM In Action

Unlock Potential, Streamline Operations, and Delight Customers - Request a Demo Now for a Tailored Experience.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.