Automated AI Readiness Validation for ServiceNow
A platform-enablement application that continuously validates your ServiceNow environment for AI readiness. It automates detection of missing, outdated, or broken store applications required for Now Assist and Agentic AI.
As organizations scale Now Assist Skills and Agentic AI across ServiceNow, ensuring the right plugins, store applications, and dependencies are installed and healthy becomes critical. Manual validation across environments is slow, error-prone, and difficult to sustain.
GenAI Readiness Evaluation – App Validator is a platform-enablement application that continuously validates your ServiceNow environment for AI readiness. It automates detection of missing, outdated, or broken store applications required for Now Assist and Agentic AI, and guides administrators through remediation from a single, centralized workspace.
The App Validator acts as the operational foundation for AI readiness, helping teams maintain stability, reduce onboarding friction, and confidently scale AI-powered workflows.
Continuous validation. Automated detection. Guided remediation.
Organizations adopting Generative AI on ServiceNow face recurring operational gaps.
Now Assist and Agentic AI depend on multiple store apps and plugins, each with specific version requirements. Tracking them manually across environments is complex and time-consuming.
Teams often lack a clear, real-time view of which applications are installed, outdated, missing, or require repair, leading to misconfigurations and deployment delays.
Hand-checking versions and dependencies introduces errors, increases administrative overhead, and delays AI onboarding.
Unmonitored changes to applications and customizations introduce configuration drift, increasing upgrade risk and operational instability over time.
Without automated validation, organizations struggle to maintain AI readiness, leading to deployment delays and operational risks.
GenAI Readiness Evaluation – App Validator continuously scans your ServiceNow instance using AI agents to validate application readiness.
Detects required store applications and compares installed versions against expected versions
Identifies missing, outdated, or repair-required apps
Surfaces dependency chains before changes are made
Tracks application drift and version changes over time
Guides remediation through a centralized workspace with direct actions
All validation and status updates are automated, requiring no manual configuration
This approach enables continuous validation and automated remediation without manual intervention.
A single UI Builder workspace that provides real-time visibility into all applications required for Now Assist Skills and Agentic AI, with clear readiness states such as Installed, Update Required, To Be Installed, In Progress, and Needs Repair.
AI agents continuously scan your environment to identify missing, outdated, broken, or uninstalled store applications, eliminating manual checks.
A context-aware Take Action control allows administrators to install, update, or repair applications directly from the workspace, reducing navigation and resolution time.
Before initiating installs or upgrades, the system automatically detects and displays all required dependencies, helping prevent broken installations and conflicts.
Applications are intelligently grouped by readiness state, allowing teams to quickly prioritize actions and maintain a healthy AI environment.
Tracks customization drift across applications, highlighting high-risk areas that may impact upgrades, stability, or feature adoption.
Real-time synchronization ensures application health and readiness information stays current without manual refresh.
With reduced setup friction
Into AI readiness across environments
From missing dependencies and drift
Through automation
When scaling Now Assist and Agentic AI
Use GenAI Readiness Evaluation – App Validator to maintain a validated, stable foundation for Now Assist and Agentic AI, and enable faster, safer AI adoption across your ServiceNow platform.