Integrations & Platform Apps

AWS SiteWise for OT Health

Connect AWS IoT SiteWise with ServiceNow OT Health for real-time industrial asset monitoring

A powerful integration that provides real-time visibility into operational technology (OT) assets, enabling proactive monitoring, anomaly detection, and improved operational resilience.

Overview

AWS SiteWise for OT Health is a powerful integration that connects AWS IoT SiteWise with ServiceNow OT Health to provide real-time visibility into operational technology (OT) assets. This solution enables organizations to ingest, contextualize, and analyze industrial asset data from AWS SiteWise directly within ServiceNow, helping teams proactively monitor asset health, detect anomalies, and improve operational resilience.

By bridging industrial IoT data with ServiceNow's OT Health capabilities, organizations gain actionable insights that support safer operations, reduced downtime, and smarter maintenance decisions.

Gain centralized insight into industrial asset health—detect issues early, act before failures occur, and connect industrial data directly to ServiceNow workflows.

Real-time visibility. Proactive monitoring. Operational resilience.

Problem

Organizations operating industrial and OT environments often face challenges such as:

Limited visibility into real-time asset performance and health

Siloed industrial data spread across IoT platforms and monitoring tools

Reactive maintenance due to lack of early warning signals

Difficulty correlating sensor data with incidents, risks, and operational workflows

Manual processes to analyze and act on OT health indicators

Without seamless integration, teams struggle to turn raw industrial data into meaningful operational intelligence.

How It Works

AWS SiteWise for OT Health integrates AWS IoT SiteWise with ServiceNow to deliver continuous OT health monitoring.

Ingests real-time and historical asset data

Continuously pulls real-time and historical asset data from AWS IoT SiteWise for comprehensive monitoring.

Maps industrial assets to ServiceNow OT Health

Maps industrial assets and metrics to ServiceNow OT Health records for unified visibility.

Correlates sensor data with incidents and risks

Correlates sensor data with incidents, alerts, and risk indicators for better context and decision-making.

Enables automated health scoring and anomaly detection

Supports automated health scoring and anomaly detection to identify issues early.

Supports secure, scalable data flow

Uses AWS and ServiceNow native capabilities for secure, scalable data flow between platforms.

Once connected, OT teams can monitor asset conditions, identify issues early, and trigger ServiceNow workflows for faster resolution.

Key Capabilities

1

Real-Time Asset Monitoring

View live industrial metrics and asset conditions within ServiceNow.

2

OT Health Correlation

Combine IoT sensor data with OT Health insights and workflows.

3

Anomaly Detection Support

Identify abnormal patterns that may indicate failures or risks.

4

Seamless AWS Integration

Native connectivity with AWS IoT SiteWise.

5

Workflow-Driven Actions

Trigger incidents, alerts, and maintenance workflows automatically.

Benefits

1

Improved OT Visibility

Gain centralized insight into industrial asset health.

2

Reduced Downtime

Detect issues early and act before failures occur.

3

Proactive Maintenance

Shift from reactive to predictive operational strategies.

4

Enhanced Safety & Reliability

Monitor critical assets continuously.

5

Operational Efficiency

Connect industrial data directly to ServiceNow workflows.

FAQs

Bring industrial intelligence into your OT workflows.

Deploy AWS SiteWise for OT Health to gain real-time asset visibility, improve reliability, and drive proactive operational decisions with ServiceNow.