Agentic AI Solutions

App Certification Optimizer

Agentic AI for ServiceNow

An agentic AI reviewer that catches issues before you submit a ServiceNow app or update set. It flags violations, explains why they matter, and proposes ready-to-use fixes so you meet certification standards with less rework and delay.

Overview

App Certification Optimizer is an agentic AI reviewer that catches issues before you submit a ServiceNow app or update set. It flags violations, explains why they matter, and proposes ready-to-use fixes so you meet certification standards with less rework and delay.

Built for admins and developers working directly in the ServiceNow UI, this solution streamlines the certification process by providing intelligent, actionable feedback before submission.

The key advantage of App Certification Optimizer is its ability to identify and fix issues proactively, ensuring your apps meet ServiceNow Store certification standards on the first submission.

Catch violations early. Fix them fast. Submit with confidence.

The Problem We Address: Certification Challenges

ServiceNow app certification can be complex and time-consuming without the right tools.

Rejections During Store Certification

  • Overlooked violations cause rejections
  • Inconsistent coding practices
  • Delayed release timelines

Slow Manual Reviews

  • Time-consuming review processes
  • Delayed release timelines
  • Manual error detection

Limited Visibility

  • Limited visibility into risky scripts
  • Hard to track issues across apps
  • Update sets lack comprehensive analysis

Fragmented Guidance

  • Hard to enforce standards at scale
  • Fragmented guidance across teams
  • Inconsistent compliance practices

These challenges lead to certification delays, increased rework, and missed release deadlines.

How It Works

App Certification Optimizer provides a streamlined workflow for pre-submission review and remediation.

Trigger Review

You trigger a review from a UI Action in your app or update set

Gather Guidelines

The agent gathers relevant guidelines then analyzes server and client scripts such as Business Rules and Script Includes

Identify Violations

It identifies violations and produces precise recommendations with suggested code changes

Centralized Tracking

Results are logged in a centralized review workspace with status tracking

Iterate & Resubmit

You iterate quickly using the guidance then resubmit with confidence

The platform guides you through each step, ensuring accuracy, compliance, and confidence before submission.

Key Capabilities

1

Pre-submission Checks

For ServiceNow Store readiness

2

Automated Analysis

Of apps and update sets with focus on executable logic

3

Actionable Remediation

With suggested script updates

4

Centralized Tracking

So teams can monitor reviews from start to finish

5

Secure by Design

With support for Now Assist Guardian guardrails

6

Configurable Limits

To control long-running tool activity

7

No External Connections

Required. Built for admins and developers working in the ServiceNow UI

Benefits

1

Fewer Certification Rejections

And resubmissions

2

Faster Release Cycles

And predictable timelines

3

Stronger Compliance

With platform and store guidelines

4

Consistent Coding Practices

Across teams and environments

5

Lower Review Effort

For senior developers and platform owners

FAQs

Ready to cut rework and submit with confidence.

Get started with App Certification Optimizer and streamline your ServiceNow app certification process.