Integrations & Platform Apps

Agentic AI Connector: NVIDIA NIM

Connect and orchestrate NVIDIA NIM inference microservices within ServiceNow

A native ServiceNow integration that enables organizations to securely invoke NVIDIA NIM models for reasoning, generation, and decision support — without leaving the platform.

Overview

Agentic AI Connector: NVIDIA NIM is a native ServiceNow integration that enables organizations to connect and orchestrate NVIDIA NIM inference microservices within agent-driven AI workflows. Designed for enterprise-grade scalability and performance, this connector allows ServiceNow agentic AI frameworks to securely invoke NVIDIA NIM models for reasoning, generation, and decision support — without leaving the platform.

By bridging ServiceNow and NVIDIA's optimized AI inference stack, organizations can accelerate intelligent automation, enhance AI response quality, and operationalize agentic AI at scale.

Deploy advanced AI agents without complex custom integrations—seamlessly integrate NVIDIA's AI inference capabilities and power intelligent, autonomous workflows at scale.

Enterprise-grade. High-performance. Native integration.

Problem

Organizations looking to adopt agentic AI often face challenges when integrating high-performance AI inference services into ServiceNow workflows:

Complex integration of external AI inference platforms

Limited control over how agents invoke AI models

Performance bottlenecks when scaling AI workloads

Lack of governance and observability for AI interactions

Difficulty operationalizing advanced AI models within workflows

Without a native connector, teams struggle to fully leverage NVIDIA NIM capabilities in enterprise ServiceNow environments.

How It Works

Agentic AI Connector: NVIDIA NIM seamlessly connects ServiceNow agentic workflows with NVIDIA NIM microservices.

Securely connects ServiceNow to NVIDIA NIM endpoints

Establishes secure API connectivity for AI inference with enterprise-grade authentication and controlled access.

Enables agentic AI workflows to invoke NIM-hosted models

Allows agentic AI agents to dynamically reason, generate, and act using NVIDIA-optimized AI models on demand.

Supports structured prompts and context passing

Handles structured prompts, context passing, and response handling for seamless AI interactions.

Allows administrators to configure endpoints and policies

Provides configuration capabilities for endpoints, authentication, and usage policies through ServiceNow.

Operates natively within ServiceNow workflows

Works seamlessly within ServiceNow workflows, Virtual Agent, and automation flows without leaving the platform.

Once configured, agentic AI agents can dynamically reason, generate, and act using NVIDIA-optimized AI models — all within ServiceNow.

Key Capabilities

1

NVIDIA NIM Integration

Connect ServiceNow directly to NVIDIA NIM inference microservices.

2

Agentic AI Enablement

Power autonomous and semi-autonomous AI agents within workflows.

3

High-Performance Inference

Leverage NVIDIA-optimized models for faster and reliable responses.

4

Secure API Connectivity

Enterprise-grade authentication and controlled access.

5

Workflow Native Execution

Invoke AI models directly from ServiceNow flows and agents.

Benefits

1

Accelerated Agentic AI Adoption

Deploy advanced AI agents without complex custom integrations.

2

Improved AI Performance

Utilize NVIDIA-optimized inference for faster, higher-quality outputs.

3

Operational Scalability

Scale AI usage across workflows and teams with confidence.

4

Reduced Engineering Effort

Eliminate custom connectors and manual AI orchestration.

5

Enterprise-Ready Governance

Maintain control, security, and consistency in AI usage.

FAQs

Unlock high-performance agentic AI within ServiceNow.

Deploy Agentic AI Connector: NVIDIA NIM to seamlessly integrate NVIDIA's AI inference capabilities and power intelligent, autonomous workflows at scale.