AI-powered CI Relationship Discovery for ServiceNow CMDB
Automate CI relationship mapping with intelligent AI agents that analyze configuration data, suggest precise CI relationships, and keep administrators in control with an approval workflow.
Agentic AI – CMDB CI Mapping Assist is an intelligent AI-powered solution designed to help Configuration Managers and CMDB administrators automate the discovery and creation of CI (Configuration Item) relationships within the ServiceNow CMDB.
It streamlines and simplifies the traditionally manual and error-prone task of CI relationship mapping by using Agentic AI to analyze data, extract patterns, and suggest precise CI relationships — boosting accuracy and efficiency while preserving human control and oversight.
For related solutions, explore our Agentic AI Optimizer or contact us to schedule a demo.
Improve CMDB integrity with AI-suggested CI relationships and an admin review workflow that keeps you in control of final mappings.
Faster mapping. Higher accuracy. Stronger governance.
AI agents analyze your CMDB data, suggest CI relationships, and pause for human confirmation before anything is finalized.
Analyzes unstructured and structured configuration data to identify meaningful CI relationships across your CMDB.
Detected relationships are surfaced in a dedicated workflow for review and acceptance by CMDB administrators.
AI agents perform autonomous discovery, but the solution pauses for human confirmation on critical decisions.
Validated CI relationship mappings are stored in a custom ServiceNow table for reference, reporting, and governance.
Integrates directly with ServiceNow Configuration Management (CMDB) and works with your existing data and workflows.
The result is automated discovery with admin oversight for reliable CMDB relationship data.
AI agents detect and suggest accurate relationships between CIs.
Intelligent agents analyze and process CMDB data with minimal manual steps.
Suggested relationships are presented for confirmation and approval by administrators.
CI mappings are stored in a dedicated table for governance and traceability.
Reduces errors and enhances consistency in your CMDB relationships.
Reduces time spent manually identifying and creating relationships in the CMDB.
Minimizes human errors while improving CMDB data quality.
Streamlines configuration management workflows with automated insights.
Ensures that final decisions stay in hands of CMDB professionals.
Makes large-scale CI relationship discovery manageable across complex environments.
Install Agentic AI – CMDB CI Mapping Assist, automate critical CI relationship discovery, and empower your team with AI-driven insights today.