Work4Flow — Intelligent Learnings & Automations

Agentic-AI Accelerators : Turbo Charge your workflow to improve ROI.

Premier ServiceNow Agentic AI partner, boasting unparalleled implementation experience and the largest selection of Skill-Kit apps available on the ServiceNow Store

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See Agentic-AI in Action

Agentic Observer

Continual Monitoring

Continuously monitor the health and functionality of GenAI deployments, ensuring peak performance and reliability, delivering precise root-cause analysis, empowering teams to troubleshoot effectively and minimize downtime.

Instance Assessment

Get AI-driven recommendations tailored to your CSM, ITSM, or HR setup for seamless Now Assist implementation.

Data Correction

Optimize your data effortlessly with AI that identifies and implements improvements automatically.

Data Evaluator

Prepare your service catalogs, knowledge articles, and Incident/Case records for generative AI to maximize its impact and effectiveness.

Leader in agentic
approach

Skill-Kit (Agents)

Catalog Optimizer
Knowledge Article Optimizer
Prompt Optimizer
Record Summary Optimizer
CMDB Service Mapping Optimizer

Now Assist
Accelerators

Assessment (VA, CSM, ITSM, HR)
Model Evaluation
Effort & Cost Estimation
Track Product/Customization issue
Knowledge Article Optimization
Catalog Optimization

Tech-Assist

AWS Bedrock, NVIDIA LLM
One Drive, BOX, Web, External Sources

Benefits

Improved Search using AI Search
Efficient conversations via Virtual Agent
Predictive intelligence through Tech-Assist
Support for various models
Support for several data sources

How to Turbo Charge your Now Assist Implementations With Work4Flow

Test - Automated AI testing process

Installation - Expert
implementation Services

Enablement - Instructor Led Virtual Training

Readiness - AI Powered Readiness Assessment

Purchase Now Assist

Data Quality - AI Powered Tools to fix KB Hygiene, Service Catalog Hygiene and Incident and Case Summaries

Tech-Assist

is the premier ServiceNow Gen AI partner, boasting unparalleled implementation experience and the largest selection of Gen AI apps available on the ServiceNow Store.

Identify - AI powered tools to identify opportunities to reduce case volume via automation

Create - AI Powered tools for prompt enhancement

Expand - Utilize external data sources external to ServiceNow like Box, Gdrive, Amazon or Dropbox

Monitor-AI Powered tools for monitoring the quality of your AI implementation and AI powered tools for auto improvement